Booking Information
A credit card number is required for us to take a 10% non refundable deposit to hold the suite for you, and we will charge the final amount within 14 days of arrival.
We accept: Visa, Mastercard, American Express, Cash and Bank Transfers.
All our tariffs are quoted in New Zealand dollars and include 15% GST (Government Goods and Service Tax)
Cancellation policy:
Cancellations from 14 days or less to arrival at Moon Shadow will be charged at 100% of the total amount of the booking.
If we can resell the suite for those nights, we will refund/waive accordingly.
(We recommend guests to take out Travel Insurance)
Languages spoken:
English
German
French
Swiss German
Check-in and Check-out:
Check –in: Any time after 3PM (if earlier, please advise)
Check-out: by 10AM (or later by prior arrangements)
Regrettably we do NOT accept any children under 16 .
This is a non smoking property.
Absolutely NO pets accepted.
This is a luxury private suite in a private home, and for that reason we do not allow any parties.
WI-FI is free of charge
We offer Freeview TV, plus streaming service……i.e. Netflix…I-Tune….Pandora and You-Tube.
There is a safe for private use.
