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A credit card number is required for us to take a 10% non refundable deposit to hold the suite for you, and we will charge the final amount within 14 days of arrival.
We accept: Visa, Mastercard, American Express, Cash and Bank Transfers.
All our tariffs are quoted in New Zealand dollars and include 15% GST (Government Goods and Service Tax)
Cancellations from 14 days or less to arrival at Moon Shadow will be charged at 100% of the total amount of the booking.
If we can resell the suite for those nights, we will refund/waive accordingly.
(We recommend guests to take out Travel Insurance)
Check-in and Check-out:
Check –in: Any time after 3PM (if earlier, please advise)
Check-out: by 10AM (or later by prior arrangements)
Regrettably we do NOT accept any children under 16 .
This is a non smoking property.
Absolutely NO pets accepted.
This is a luxury private suite in a private home, and for that reason we do not allow any parties.
WI-FI is free of charge
We offer Freeview TV, plus streaming service……i.e. Netflix…I-Tune….Pandora and You-Tube.
There is a safe for private use.
Address : 9 Sullivans Road, Paihia, Bay of Islands, New Zealand
Tel : +64 21 2920803 or +64 9 4028558
Putting discerning overseas travellers at ease in this beautiful, unhurried part of New Zealand.
Their aim is to see all their respected guests leave the Bay of Islands loving it as much as they do.
Welcome to Paradise!